Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations for individuals, families, and business owners. Since 1988, we have brought nearly four decades of hands-on tax experience to identify every available option and map a clear path to resolution. We help clients understand where they stand and go beyond form preparation or balance negotiation by reviewing prior returns and underlying records, correcting what needs correction, and building strategies tailored to each client’s circumstances. Clients receive direct, personal guidance without judgment and representation before the IRS when appropriate, with support that continues after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
We examine the full story behind tax problems, prepare necessary forms, negotiate balances, correct errors, and build strategies tailored to each client’s situation. We also review prior returns and underlying records to ensure the solution fits the client’s actual circumstances.
How long has Tax Matters been in business?
Tax Matters has been helping clients since 1988, bringing nearly four decades of hands-on tax experience to complicated cases.
Who does Tax Matters help?
We work with individuals, families, and business owners to clarify their standing, identify options, and pursue resolution. Our approach is personalized and nonjudgmental.
What is your approach to resolving tax issues?
We look beyond the immediate forms to understand the full story, carefully review prior returns and records, correct what needs correcting, and then build a clear, tailored plan for resolution. This ensures solutions are based on each client’s actual circumstances.
Do you represent clients before the IRS?
Yes, we offer representation before the IRS when appropriate. Representation is used as part of a broader strategy centered on the client’s needs and options.
Will you continue to support me after the immediate issue is resolved?
Yes, we provide ongoing support after the immediate problem is resolved to help maintain compliance and confidence. Our goal is to ensure the resolution endures over time.

Reviews

Source: reviews left by customers on Google.

Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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